How to inquire

How To Inquire:

Option A: You can set up the Order list with quantity of products you have chosen from our website, and send us this list to our Email info@thanhcongcraft.com , then we will respond accordingly with Catalogs, Prices list and a Quotation for your perusal.

Option B: You also can send an order/price request to us through website system (Enquiry Cart). We will reply you via Email and including Catalogs and Prices list

Option C: Contact us right through WhatsApp: +84967485411 . We will reply you as soon as possible and including Catalogs and Prices list

Ordering Process:

1. You can list products you have chosen from our website or in our E-catalogs.
2. Send us your order list/inquiries to our Email: info@thanhcongcraft.com or Tel/ WhatsApp: +84967485411
3. We send you a Proforma Invoice (included info: Item no, Photos, Size, Q’ty, Styles, Packaging info, Shipping method…)
4. Order real samples (if any)
5. You confirm order and pay 30% Deposit (30% Deposit and 70% Balance)
6. We take take some Photos/Videos of your products in production process to send you review
7. Inspector come our factory to inspect products. (Inspector is welcome because our products are best quality)
8. Products Ready for delivering. You pay us 70% Balance.
9. Container loading at our Factory or LCL shipment to CFS warehouse in Haiphong port, Vietnam.
10. We send you a Tracking number / Bill of Lading, Invoice, Packing List, Certificates or Origin of your order
11. Take care of after sales. Long term cooperation!

Any comments or feedback, please send us directly to info@thanhcongcraft.com . Sincerely thanks.